Accessibility statement

Phoenix Portable AC is committed to providing a website and customer experience that are accessible to as many people as reasonably possible, including people who use assistive technologies.

Our accessibility goal

Our goal is to design and maintain phoenixportableac.com with reference to the Web Content Accessibility Guidelines, currently WCAG 2.2 Level AA.

Accessibility is an ongoing process, and we do not represent that every page or third-party service will be free of every accessibility barrier at all times.

Measures we take

Our accessibility efforts may include:

• Using semantic HTML and logical heading structures
• Supporting keyboard navigation
• Providing visible keyboard focus indicators
• Using readable typography and sufficient color contrast
• Providing text alternatives for meaningful images
• Labeling buttons, links, and form controls
• Supporting browser zoom and responsive layouts
• Respecting reduced-motion preferences where practical
• Providing a skip-to-content link
• Testing important customer paths with automated and manual tools
• Reviewing accessibility when substantial website changes are made

Third-party content

Some website functions may be provided by third parties, including inquiry forms and payment pages.

We do not fully control the accessibility of third-party services. When reasonably practical, we provide an alternative way to contact us or complete the same task.

Alternative assistance

Customers may request availability, ask questions, or receive assistance by:

• Calling or texting (602) 935-0270
• Emailing hello@phoenixportableac.com

We will make reasonable efforts to provide information or assistance through an alternative method appropriate to the request.

Feedback

Please contact us if:

• You encounter an accessibility barrier
• You cannot access information
• A form or button does not work with assistive technology
• You need information in another reasonably available format
• You have an accessibility improvement suggestion

When contacting us, please describe:

• The page or feature involved
• The type of difficulty encountered
• The browser, device, or assistive technology used, if you are comfortable sharing it
• Your preferred contact method

We aim to acknowledge accessibility feedback within two business days and address it as reasonably practical.

Ongoing review

We may update this statement as the website, services, standards, or accessibility practices change.

Contact

Phoenix Portable AC
Operated by Gooda LLC
Phoenix, Arizona
Email: hello@phoenixportableac.com
Phone and text: (602) 935-0270
Service hours: Monday–Sunday, 8:00 a.m.–8:00 p.m. Arizona time